In Q3 of this year Borealis Hotel Group will open Holiday Inn Express Brussels Airport and Aparthotel Adagio Access Brussels Airport. We are now seeking to appoint an established Receptionist.

Are you ready for an exciting next step in your career and are you getting excited by the thought of not opening 1 but 2 new hotels? Then we are looking for you!

The Holiday Inn Express Brussels Airport is being built in an ideal location. The largest
Brussels airport is only 5 km away and the train station is only a 7-minute walk away.
But also interesting sights, the NATO headquarters and the city centre of Brussels can be
reached quickly and easily. The hotel will have 208 rooms and will offer breakfast and light meals to their guests all day.

The modern Aparthotel Adagio Access Brussels Airport combines everything that travellers need. Enjoy the advantages of a hotel with the comfort of your own apartment. Added to this is the ideal location of the Aparthotel Adagio access. The largest Brussels airport is only 5 km away and the train station is only a 7-minute walk away. But also interesting sights, the NATO headquarters and the city centre of Brussels can be reached quickly and easily. The hotel will have 160 apartments and will offer breakfast and light meals to their guests all day.

As a Hotel Receptionist, you will be the face of our hotel, welcoming guests and ensuring their stay is enjoyable and comfortable. Your duties will include:

• Greeting and assisting guests with check-in and check-out procedures.
• Managing reservations via phone, email, and online platforms.
• Providing information about the hotel and local attractions.
• Handling payments, invoices, and other financial transactions.
• Coordinating with housekeeping and maintenance to ensure guest satisfaction.
• Addressing and resolving guest complaints promptly and professionally.
• Maintaining a clean and organized reception area.

We are looking for a dedicated and personable individual who excels in customer service and enjoys working in a dynamic environment. You should have:

• Excellent verbal and written communication skills.
• A positive attitude and a strong customer service orientation.
• The ability to multitask and manage time effectively.
• Proficiency in MS Office; experience with hotel management software is a plus.
• Flexibility to work various shifts, including weekends and holidays.
• Previous experience in a similar role is preferred but not required.

Joining our rapidly expanding hotel group means embarking on a journey of personal growth from day one. You'll benefit from:

• Competitive compensation and perks.
• Training and advancement opportunities.
• Discounts at thousands of Accor hotels worldwide.

We can't wait to receive your cover letter and CV. Please send them to Anthony Pierards at hb7m2-gm@adagio-city.com.

Borealis Hotel Group is a well-known hotel developer with a growing presence across Europe, operating under renowned brands like IHG, Hilton, and Accor. Plenty of opportunities for career progression await!