Who are we?

Interstate Hotels and Resorts are part of a larger family called Aimbridge Hospitality with a combined total of 1400 hotels globally. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

A day in the life of…

As Operations Director for the 2 properties in Ghent, you will create and implement standard operating procedures to be adhered to across all departments, ensuring performance is managed effectively at all levels. You will work with the Senior team to contribute to the overall strategic plan for the business, utilising all available opportunities to drive revenue and manage the overall running of the hotel in the GMs absence, monitoring guest feedback and actioning where appropriate. Finally, you will support HOD’s to effectively recruit and develop their teams and ensure a culture of team engagement and service excellence is always adhered to.

Based in our Ghent hotels you will be part of a family of passionate people who know that being the best doesn’t always mean working around the clock.

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Interstate we look for personality over experience, so it goes without saying that you will have bags of personality and a real flair for hospitality.

What is in it for you?

As part of the Aimbridge / interstate family, you will have access to a suite of benefits that include

Industry leading salary and benefits including a company car and fuel card
Access to all online trainings and Horecaforma trainings
Hotel discounts with Staff rates and up to 50% discount on food & beverage and spa.
Market leading DKV hospitalisation insurance
Daily meal vouchers and eco cheques