Exciting News! Join us for a remarkable opportunity to lead as a Front Office Employee at the Holiday Inn Express Brussels - Airport! We're searching for a dedicated individual for our front desk as we are now open!

Come aboard as we embark on this thrilling journey at Holiday Inn Express Brussels - Airport! Conveniently located just 5 km from Brussels Airport and a brief 7-minute stroll from the train station, our brand-new hotel promises unmatched accessibility. Featuring 208 meticulously crafted rooms and round-the-clock breakfast and light meal options, we're poised to redefine hospitality excellence in Brussels.

As a Front Office Employee, you'll play a key role in ensuring the seamless day-to-day operations of the front desk. Your responsibilities will include:

• Greeting and assisting guests with check-in and check-out procedures.
• Managing reservations via phone, email, and online platforms.
• Handling guest concerns and resolving issues promptly and professionally.
• Maintaining a high standard of service at all times.
• Assisting with F&B operations in the bar area, including inventory management and ensuring adherence to health and safety regulations.
• Providing exceptional guest service and ensuring each guest feels valued and welcomed.

We're seeking a hospitality enthusiast who thrives on delivering exceptional guest experiences. You should have:

• Excellent verbal and written communication skills.
• A positive attitude and a strong customer service orientation.
• The ability to multitask and manage time effectively.
• Proficiency in MS Office; experience with hotel management software is a plus.
• Flexibility to work various shifts, including weekends and holidays.
• Previous experience in a similar role is preferred but not required.

Joining our rapidly expanding hotel group means embarking on a journey of personal growth from day one. You'll benefit from:

• Competitive compensation and perks.
• Training and advancement opportunities.
• Discounts at thousands of IHG hotels worldwide.

We're eager to receive your cover letter and CV. Please send them to hr@borealishotelgroup.nl or use the application button at the bottom of this page.

Borealis Hotel Group is a well-known hotel developer with a growing presence across Europe, operating under renowned brands like IHG, Hilton, and Accor. Plenty of opportunities for career progression await!