We are a distinguished hospitality group operating in the heart of Ghent, Belgium offering in October this year three exceptional properties: the Ghent Marriott, the Residence Inn and Holiday Inn Express & Suites.

Ghent Marriott stands proudly in the historic city center, gracing the banks of the Leie River within the medieval harbor. Boasting 150 luxurious bedrooms, 9 versatile meeting and event spaces, a renowned restaurant, and a charming terrace overlooking the canal, it's a beacon of hospitality in the city.

The Residence Inn, Belgium's first of its kind, opened its doors in 2019. Nestled in the southern part of Ghent near the Football Arena and major motorways, it offers 105 modern self-catering apartments, catering perfectly to extended stays with all the comforts of home.

Excitingly, our growth doesn't stop there: Our owners are reopening the Holiday Inn Express & Suites in October 2024 expanding our footprint and solidifying our presence in the local market. We are thrilled to introduce the newest addition to the Holiday Inn Express family. With our grand opening, we extend a warm invitation to experience unparalleled comfort and convenience in one of Belgium's most charming cities. Situated within easy reach of Ghent's bustling city center, Holiday Inn Express Ghent offers the perfect blend of accessibility and tranquility. Whether you're here for business or leisure, our prime location ensures that you're just moments away from the city's cultural treasures, renowned restaurants, and vibrant nightlife.

A day in the life of…

As a Receptionist at the Marriott in Ghent, you will be the first and last point of contact for our guests, ensuring a smooth check in/out process for all. Ensure the Front Office leader is kept fully aware of any relevant feedback from guests and other departments. Maximize room occupancy and use up-selling techniques to promote hotel services and facilities. Comply with hotel security, fire regulations and all health and safety legislation.

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.

An excellent hotel receptionist should excel in the following three key skills:

• Customer Service Skills: A hotel receptionist must be welcoming, friendly, and able to handle guest inquiries and requests with professionalism and efficiency. This includes being attentive to guests' needs, solving problems quickly, and ensuring a pleasant experience.
• Communication Skills: Clear and effective communication is crucial. A receptionist should be able to interact confidently with guests, colleagues, and management, both in person and over the phone or email. Multilingual abilities can be a significant advantage.
• Organizational Skills: Receptionists often handle multiple tasks simultaneously, such as checking in guests, managing reservations, and coordinating with housekeeping. Strong organizational skills help them prioritize tasks, manage time effectively, and ensure smooth operations.

At Aimbridge we look for personality over experience, so it goes without saying that you will have bags of personality and a real flair for hospitality.

As part of the Ghent Marriott family, you will have access to a suite of benefits that include:

• Market-leading salary package with benefits:
• DKV hospitalisation insurance
• Daily meal vouchers; 8 euro/day
• Fully covered train, bus, and tram subscription for your daily commute.
• Hotel discounts with staff rates worldwide
• Access to renowned training platforms from Marriott International and Aimbridge to develop your skills

Address:
Korenlei 10
9000 Gent

Interested? Click APPLY - Receptionist and start your journey with Interstate Hotels & Resorts today. Your dream job awaits…