• Guest Services: Extend a warm welcome to guests, manage check-ins and check-outs, and gracefully address guest inquiries and requests.
• Reservations Management: Efficiently handle room reservations and monitor room availability to maximize occupancy.
• Issue Resolution: Swiftly and professionally address and resolve guest concerns or issues to ensure their satisfaction.
• Quality Assurance: Maintain the front desk area to impeccable standards, ensuring a luxurious and welcoming atmosphere.

Are you hospitable, communicative and solution-oriented? Then apply for this vacancy. Do you know what the guest's wishes are and can you anticipate them? And do you and your colleagues make sure guests have a fantastic stay at our hotel?

Check your profile;

• You have experience in reception work;
• A completed hospitality-oriented study is a plus
• You are independent and have a positive mindset;
• Flexibly deployable, also during Sundays and holidays;
• You are representative and extremely hospitable;
• Very good communication skills in Dutch, English and French.

What do we offer?

We offer you a great opportunity in what we believe is one of the best hotels in Belgium, where you will work as part of a team striving for success.

• A variable schedule;
• You get to stay 10 nights a year at a very small rate at one of our Pillows Hotels;
• Attractive Friends & Family rate within our hotel collection and restaurants;
• A 35% discount at all our Food & Beverage locations;
• Free Hospitalisation Insurance for you and with a co-payment for the family;
• Pleasant colleagues who all share a passion for the hotel industry.
• We also offer you a competitive salary which depends on your knowledge and experience. There are also various career opportunities within the organisation, partly due to our ambitions.